General Support Addresses
Please see also: How to contact the support
Self-Service Support:
Email Support:
- Colibri Products - colibri [at] toradex [dot] com
- Oak USB Sensor products - oak [at] toradex [dot] com
- Limestone PDA Kit products - limestone [at] toradex [dot] com
- Woodpecker products - woodpecker [at] toradex [dot] com
- Robin products - robin [at] toradex [dot] com
Return Material Authorisation (RMA):
Phone Support:
Call us at +41 41 500 4800 (Horw/Switzerland) or (800) 871-6550 (Seattle/USA).
Toradex office hours are from 9 AM - 5 PM Central European Time (Headquarter, Horw/Switzerland) and from 9 AM - 5 PM Pacific Standard Time (North America Customer Support Office, Seattle/USA).
Colibri Product Support:
Toradex provides off-the-shelf Support Hours for Colibri customers. Full custom designs are available on request. Support Hours are governed by the Toradex Terms and Conditions and Support Services Agreement. Please note that all Support Hours are for Windows CE and Toradex hardware only. Support for Linux and QNX is provided by 3rd party partners.
Also check the Colibri Software pages for more information about the use of Support Hours for purchasing software.
